Terms and Conditions
1. Agreement: By accessing and using this website (the "Website") or any other products or services provided by Outcall.AI (collectively referred to as the "Services"), you agree to be bound by these Terms of Service. YOU CONSENT TO BEING CONTACTED VIA SMS & VOICE CALLS REGARDING YOUR ACCOUNT.
2. Changes: We reserve the right, at our discretion, to change these terms at any time without notice. Your continued use of the Services after changes are posted will constitute acceptance of those changes.
3. Ownership: All content on this Website is owned and controlled by Outcall.AI or its licensors. The Service may include third-party software components, data feeds, or other materials that we do not own (collectively referred to as "Third-Party Content"). We make no warranties regarding Third-Party Content, which are provided solely for your convenience.
4. Use: You agree not to use the Services in a manner that violates any laws or regulations. Specifically, you must not:
Use our services to harass others.
Distribute malware.
Engage in phishing scams.
5. Warranty Disclaimers: We disclaim all warranties related to your use of this website and its contents, including implied warranties for merchantability, fitness for a particular purpose, title, or non-infringement. Some jurisdictions do not allow the exclusion of certain warranties, so they may be available in some circumstances.
6. Liabilities: You agree that we are not liable to you for any damages (including consequential and incidental damages) related to your use of this website or its contents. In no event shall our liability exceed a sum equal to one month's subscription fees for the service(s) used by you on the date of the damage.
7. Payment: Payment terms, including payment methods accepted, will be posted separately as part of each service offered by Outcall.AI.
8. Termination: We reserve the right to terminate or suspend your access to our Services at any time and for any reason without notice. Upon termination, you must destroy all copies of software related to our services in your possession.
9. Governing Law: These Terms of Service will be governed by the laws of the United States. Any disputes arising from these terms shall be resolved through binding arbitration as set forth below:
a) The parties agree that any and all controversies, claims, or disagreements (collectively referred to as "Disputes") between them shall be submitted exclusively to binding arbitration in accordance with this provision.
b) Such Dispute shall be decided by a single arbitrator who will apply the laws of the United States in making their decision.
Frequently Asked Questions
No, setting up an Outcall AI agent does not require any coding knowledge or technical expertise. Our platform offers a user-friendly interface where you can easily select voice options, input call objectives, and provide instructions for the AI agent. We aim to make AI technology accessible to everyone, regardless of their technical background.
Outcall AI uses low-level system programming and 100% user owned and user controlled instances trained on the base of our proprietary AI models, ranging from 7 billion parameter constructs to 70 billion parameters, as well as beta models for Experts (MoE) models. This sophisticated foundation enables granular hardware control and optimization, providing unparalleled efficiency and performance in voice interaction. Users have direct access to this suite of models, offering an unmatched level of customization and control, ensuring that every communication is not only seamless but also deeply engaging and contextually aware.
Absolutely. Within minutes you can seamlessly integrate your existing business tools and workflows, including CRM systems, helpdesk software, and more. This integration allows for a smooth exchange of information, ensuring that the AI agents are always up-to-date with the latest customer data and can provide personalized and efficient support. Our support team is available to assist with the integration process to ensure it aligns with your specific business needs.
Outcall AI is fully committed to compliance with the Health Insurance Portability and Accountability Act (HIPAA), ensuring that all healthcare-related interactions are handled with the utmost privacy and security. Our platform is engineered to meet or exceed all HIPAA requirements, with rigorous data protection protocols, secure patient information handling, and stringent access controls. We conduct regular audits and updates to our systems to stay ahead of evolving regulations, providing a secure environment for healthcare providers to leverage AI-powered communication without compromising on confidentiality or compliance.
We use elliptic curve cryptography (ECC) for secure key exchanges and AES-256 encryption for safeguarding data at rest. This robust cryptographic framework, akin to standards used in secure government communications, ensures absolute data integrity and privacy, protecting against unauthorized access and data breaches. Outcall AI's commitment to these high-level security measures affirms our dedication to maintaining the confidentiality and trust of our users' data.
